DickJones

As a small business owner that works long hours each day, are you carving out some time to keep in shape? Do you allocate time in your busy schedule to work out and get some physical fitness? Staying physically fit will help you stay mentally fit and enable you to do a better job in running …

DickJones

Are you having challenges managing your technology in your small business? Do computer problems or issues with software and printers take up too much of your time?  Most small business owners rely heavily on technology to run their business, and it is very important that they manage and main…

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DickJones

Are you constantly doing one thing after another in running your small business? Are things “slipping through the cracks” and not getting done on time because you are juggling so many things at once? Is your workday getting longer and longer trying to get everything done? 

DickJones

Are you getting all your tasks and activities completed each day? Do you feel that you don’t have enough time to get all your work done? Are things slipping through the cracks and not getting done? Maintaining and managing a to-do list can help you get more done and help you to focus on your…

DickJones

Are you meeting your customer’s expectations? Are your customers satisfied? Existing customers are the source of current revenue, future sales and referrals to others. Statistics indicate that it is six to seven times more expensive to attract a new customer than it is to sell an existing cu…

DickJones

Are you achieving your sales objectives and personal goals? Do you lead your company in performance? Have you ever thought about what makes a top performer successful? In my 40 years in the business world, I have admired and learned from top performers and have concluded that all of them hav…

DickJones

Are you having trouble attracting new customers? Have you ever wished you could convey your message to a lot of potential customers at the same time? Conducting seminars is a very productive way to save time and attract new customers.

DickJones

Do you attend networking events as part of your weekly routine? How many networking events are you going to each month? Attending networking events should be a top priority for small business owners because they can help generate a lot of new business leads.

DickJones

Do you understand your customers? Are you aware of their priorities and interests? Have you reached out to them in a formal way to research what is keeping them awake at night?

DickJones
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Is your sales team generating enough new leads each day to meet their sales objectives? Lead generation is the starting point for growing sales and keeping a steady stream of qualified leads in your pipeline will ensure that you will continue to grow your small business.

DickJones
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Are you happy with how many times you are turning your inventory? Have you run out of certain items that are in demand? Are you overstocked with other items that haven’t sold in a while?

DickJones
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Are you beginning to plan out your budgets for 2020? Have you allocating enough money for the growth initiatives you have planned? Creating a budget that helps you manage cash flow and achieve your business objectives is a very important component in enabling growth for all small business owners.

DickJones
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Are you hiring a lot of new employees? Recruiting, interviewing and hiring new employees takes a lot of time, but once they are hired, you need to get them productive as quickly as possible. Having a good onboarding plan and process is a necessity for all small business owners.

DickJones
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Have you been looking for ways to improve the value of your small business? Are you maximizing your return on the assets you have in your business? Using a “value framework” that was created over 60 years ago may help you identify ways to do this.

DickJones
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Are your sales efforts focused on mass marketing? Do you send the same marketing messages to everyone? Marketing to everyone with the same message and using the same vehicle to deliver your message is sub-optimal to taking a segmented approach.

DickJones

Competing and winning in the marketplace is a top necessity in growing your small business. Often times, however, small business owners don’t know why they win or lose. 

DickJones

Is your small business growing as fast as you would like? Successful small businesses continually look at the challenges they face and develop plans to address each of them. The key is to understand where to focus your attention.

DickJones

Are you meeting with people who can’t make a decision to buy your products or services? Do you have trouble gaining access to key decision-makers? Getting access to decision-makers is critical to making a sale, and understanding how to do that is a key to success.

DickJones

Do you have a training program for your employees? When someone joins your company, do they go through a formal training program to become familiar with your standard operating procedures? Most small businesses owners do not leverage the value of training their employees and subsequently sub…

DickJones

As a small business owner, have you documented all of your major processes? Having definable, repeatable and measurable processes in your business is a proven way to improve the efficiency of your operations. And when you improve efficiency, you are bound to improve the effectiveness of your…

Do you spend a lot of time pursuing opportunities, and they just don’t happen?  Qualifying an opportunity to determine if you should put in the time and effort to pursue it is a critical success factor for improving your win rates. The more precise you are in qualifying an opportunity on the…

DickJones

Are you using email marketing to keep in touch with your current customers? Do you use email marketing as a means to attract new customers? If not, you may not be on an even playing field with your competitors who are. Today, 94 percent of internet users between the ages of 18-64 send or rea…

DickJones

Do you currently have a definable, repeatable and measurable sales process in your business? Is this process documented? Does everyone on your sales team follow this process? 

DickJones
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Have you ever thought about selling your small business? A lot of small business owners fail to maximize the money they can make from their business when they sell it by not “staging” it well before they want to sell it. Staging in this context is synonymous with preparing in advance to get …

DickJones

Henry Ford has been quoted as saying “Whether you think you can or think you can’t… you’re right.” And he was right. This couldn’t be more important in starting, operating and growing a small business. So, do you think you can, or do you think you can’t?

DickJones

As a small business owner, one of your top priorities should be to build and maintain relationships. How well are you doing in expanding your contact list and staying in touch with everyone? While it’s easier said than done to maintain and enhance relationships you have, the better you do th…

DickJones

Every small business has vendors and suppliers they work with to provide them with products and services. Negotiating terms is a critical component to ensure they are getting the best payment terms for what they are buying. How are you negotiating terms with your vendors and suppliers?

DickJones

A major differentiator to successfully running and growing a small business is leadership. Small business owners who are great leaders are more successful.  

DickJones

Everyone has heard the term “Elevator Pitch.” It reflects the idea that you should be able to tell someone what you do in the span of a short elevator ride. Typically, an elevator ride is between 30 seconds and one minute. Quickly telling someone what you do and the benefits of working with …

DickJones

As a small business owner, have you given consideration to expanding your product lines? There are many reasons why small businesses should consider adding either new products or additional lines of business. Additionally, there are both pros and cons of doing this.

DickJones

As a small business owner, how often do you want to change your strategies and tactics to grow your business? Have you changed businesses processes to make them better, only to find out that they’re not? 

DickJones

Small business owners have to make decisions each and every day. Some decisions are for simple things, like approving a payment to a supplier, while other decisions are more complex and can impact a small business in a profound way. Many small business owners have learned the consequences of…

DickJones

Having worked with small business owners for over 40 years, I have seen both positive and negative ways in which they manage their employees. How are you managing your employees? There are two extremes, and one of them is micro-managing your employees.

DickJones

As a small business owner, how often do you review the performance of your employees? When you review your employee’s performance, are you using this time not only to rate their performance but also to coach them on how to improve it? The lifeblood of successfully running a small business is…

DickJones

As a small business owner, what performance indicators are you using to make sure your business is moving in the right direction? Have you even taken the time to assess what are the best indicators to track and measure the performance of your business? Performance indicators are critical to …

When you make commitments to your customers, suppliers and employees, do you keep them? How often have you made commitments knowing they would be tough to keep? Making commitments is essential to do business, but keeping commitments is critical to winning business and building long-term rela…

DickJones

How often do you challenge your customers on the strategies and tactics they are using to manage and grow their small business? If your customers aren’t interested in changing their current approach, do you point out the ramifications of not changing? Challenging your customers may sound lik…

DickJones

Have you considered adding new lines of business to help you grow revenue in your small business? Are you giving consideration to the pros and cons of doing this? Many small business owners think that adding a new line of business will help them increase revenue, and in most cases they are r…

DickJones

As a small business owner, do you take time to learn new things that could help you better run and grow your small business? Do you allocate enough time in your schedule to expand your knowledge in areas that you are unfamiliar? Setting a goal to learn new things each month will allow you to…

DickJones

As a small business owner, how well do you know your customers? What do you do each and every day to better know your customers? Successful small businesses will cite that the key to their ongoing success is that they understand what their customers want and need. How are you facilitating th…

DickJones

Are you utilizing best practices with your employees to help them do their jobs better? Do you encourage your employees to document what they do and how they do it so that it can be shared with others? As the saying goes, “rising tides will raise all ships.” The same holds true for utilizing…

DickJones

Do you spend a lot of time thinking about things that happened yesterday?  Are you always daydreaming about what’s going to happen in the future?  You can’t change what happened in the past, nor predict what will happen in the future.  However, you can control what happens each and every day.

DickJones

Almost everyone has heard about “cross-training” for athletics. Cross-training for sports involves combining different exercises to work all parts of the body, which can make athletes perform better. What about cross-training for your employees? Not exercises, but training that will help the…

DickJones

As a small business owner, what are your top challenges? Every month I talk or meet with hundreds of small business owners, and lately the list of their top challenges have been pretty consistent. Here is a list of the top four:

DickJones

Have you owned your small business for a long, long time? Are you doing some things now the same way you did them years ago? We are all creatures of habit, and some things are worth sticking with because they are working well. However, keeping some old-school habits may limit your opportunit…

DickJones

Have you owned your small business for a long, long time? Are you doing some things now the same way you did them years ago? We are all creatures of habit, and some things are worth sticking with because they are working well. However, keeping some old-school habits may limit your opportunit…

DickJones

As a small business owner, what are your top challenges? Every month I talk or meet with hundreds of small business owners, and lately the list of their top challenges has been pretty consistent. Here is a list of the top four: