JOHNS CREEK, Ga. — The results are in for Johns Creek’s 2019 community survey; they say most residents are happy with city’s direction, but critical of development and traffic. 

Johns Creek funds an annual survey to get feedback from the people who call the city home. While residents always can — and often do — give public comment at council meetings, attend public input meetings and town halls, or email their council members, the survey reaches a random sample of residents who may be less vocal. 

The survey was conducted by Kennesaw State University’s Institute of Public Service and Research. This spring, researchers invited by mail 7,000 randomly selected residences to take an online survey. About 500 surveys were completed. 

Almost all respondents felt positive about public safety, schools and overall quality of life in the city. Among those with an opinion, 73 percent said Johns Creek was headed in the right direction. 

“There was a definite decrease as you looked at older respondents in the percentage that said you were headed in the right direction,” said Terry Sloope, assistant director of the institute behind the survey. “Of the 55-64 age group, it was only 62 percent, and 65 and over age group it was only 48 percent.”

Among those unhappy with the city’s direction, nearly half said the reason was the rate of development, with traffic as the next largest concern with 17 percent. 

Similarly, Community Development was the lowest ranked department, with half of residents familiar with the department approving of the job it’s doing. 

Differences with previous surveys were marginal, and some of these changes, like the increase in respondents who answered “don’t know,” could be a result of switching from a phone survey to an online format, Sloope said.    

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