FORSYTH COUNTY, Ga. — Scammers have called area residents pretending to be Forsyth County Water and Sewer Department employees.
Officials issued an alert to residents of the potentially fraudulent phone calls from someone who claims to be a representative of the county’s water department.
The calls have typically been received during evening hours, with the caller demanding credit card payment over the phone, said Jodi Gardner, a spokeswoman for the county.
“We have been notified by a couple of customers,” Gardner said.
While the county does make courtesy calls to advise customers of an outstanding balance on their account and will accept credit card payment over the phone, payment will never be demanded over the phone.
The Forsyth County Water and Sewer Department does not call customers in the evening for billing matters.
There are other scams that have used the water department in the past.
“There have been circumstances where people purport to be from the water department and want to schedule an appointment,” Gardner said.
Citizens who receive such a call are asked to contact the Forsyth County Sheriff’s Office immediately by calling the non-emergency dispatch line at 770-781-3087.
Customers should never provide personal information such as their account number over the telephone. Those receiving a call should insist the caller provide such information. Customers who have any questions regarding their water and sewer account should call the Forsyth County Water and Sewer Department main line at 770-781-2160.
This is similar to several Roswell incidents last month.
According to the Roswell Police Department, at least 17 victims reported that a man identifying himself as a Fulton County Sheriff’s deputy demanded payment over the phone. He told the victims that there is a warrant for their arrest for speeding through the toll booth on Ga. 400.
The warrant will be voided, he said, if they pay a fine by credit card or money order. This is a scam, said police.
“The police will never call somebody demanding a fine,” said Roswell Police Spokeswoman Lisa Holland.
She advised this is a scam to get the victims’ credit card information.