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MARTA chief Parker stepping down



ATLANTA— MARTA General Manager and CEO Keith Parker has announced he will step down after nearly five years of service.

Parker will join Goodwill of North Georgia, which provides job training, employment placement services, and other community-based programs, as president and CEO this fall.

Led by MARTA Chairman Robbie Ashe, the MARTA Board will vote to approve an interim general manager in an upcoming session and will launch a national search for a permanent chief executive.

“We are deeply grateful for his stewardship and proud of the many strides we made as an agency during his tenure,” Ashe said.

“As chief executive, Parker helped to usher in a new day for MARTA’s customer service, fiscal responsibility and service expansion. He leaves MARTA stronger and healthier than ever before.”

In a separate action, the MARTA Board named veteran transit executive Arthur “Rob” Troupe – a former HNTB and Washington Metropolitan Area Transit Authority executive – deputy general manager. Troupe will report to the interim general manager, both of whom will work directly with Parker throughout his remaining tenure to ensure a seamless transition.

“With three decades of progressive experience, Troupe joins an exceptional executive leadership team,” Parker said. “This is an exciting new chapter for MARTA and I am confident that he will play an important role in the agency’s future.”

With an annual budget of nearly $1 billion, MARTA provides more than 400,000 passenger trips a day through heavy rail, bus and paratransit services. 

Since taking the helm, Parker has worked with MARTA’s Board of Directors to:

  • Balance the Authority’s budget
  • Improve efficiencies
  • Increase bus and rail service
  • Improve the overall customer experience

Once on a path to insolvency, MARTA now boasts cash reserves topping $240 million.

MARTA ranks second among multi-modal transit agencies nationally.

“In the wake of the I-85 bridge collapse, the MARTA family stepped up,” Parker said. “From rail operators to customer service personnel, we could not have asked for a more capable, dedicated and passionate team of professionals.”

In 2016, Atlanta residents overwhelmingly supported a MARTA ballot measure that will generate an estimated $2.5 billion over the next 40 years for high-capacity rail improvements, new infill rail stations, expanded bus routes and other services. In 2015, MARTA extended service into Clayton County.

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