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November 12, 2012 Are you in a management position with employees reporting to you? Do you think you do a good job in managing them? Do your employees think you're a good manager? Managing people is no easy task. Dealing with performance, a multitude of personalities, and a myriad of other challenges can be very stressful. But good managers produce more results than those that are not.
First and foremost, being a good manager starts by being a good coach. Providing your employees with constructive feedback, spending one-on-one time with them, and helping them be successful should be at the top of every manager's agenda. Knowing those that you manage, not only from a business standpoint, but also from a personal standpoint, helps in building trust and strong relationships. Often times things that happen outside of work can affect your employees, and being sensitive and sincerely caring about your employees will build their respect of you.
Leading by example is a great way to demonstrate what you expect from your employees. Showing up for work and meetings on time, getting paperwork submitted on time, and responding quickly to issues and challenges demonstrates what you expect much more than words. It is certainly not fair to expect your employees to do something when you're not willing to do it yourself.
Communications to your employees should be consistent and precise. Sharing the goals and objectives of your team and how you are performing on a regular basis will keep everyone informed. Keep in mind that you know much more about the business than they do, so sharing some of that makes them feel more a part of the team. Lack of communications is cited as one of the top reasons a manager is not successful, so make it a priority.
You also have to be fair with all of your employees. Don't play favorites because it will be very apparent to all if you do. This includes putting or promoting your own ambitions. It is perfectly fine to have career aspirations, but not at the expense of your direct reports. Good managers are also good in delegating. Assigning responsibilities, tasks and activities to your team, and holding them accountable, will provide a level of understanding on what you expect. And learning from your mistakes, including admitting them, is a great way to build confidence with your team.
Planning, organizing and leading are three top functions in being a good manager. This means you have a comprehensive plan on how to utilize your team, which is well organized and supported through your leadership. Doing this will help you become and continue to be a good manager.Dick Jones is the Founder & President of Simply Sales in Alpharetta, Ga. As a 4th generation sales professional, he has over 30 years of experience advising, coaching, consulting and working with small business owners. Office: 770-663-4681, web: www.simplysalesllc.com
Tags: Business News
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