A & K Service
appen grocery
POST YOUR COMMENT AT BOTTOM OF ARTICLE. These are our reader's opinions and thoughts.The opinions on this site are posted by our readers, and are not edited by Appen Inc.
report print email Source: Editorial: Research key for customer service standards
Research defines "How good service has to be"
February 24, 2013 | 02:19 PM

Indeed there is no substitute for knowing the customers. Since higher levels of service "cost", it's important to determine what levels are required by your customers. Then decide how much you want to exceed them. I was playing with the concept of "Just Good Enough Customer Service" (JGECS) as a business concept. http://angrycustomer.org/faq/index.php?action=artikel

Robert Bacal
Coldwell Banker
Atlanta Fine Homes
inclusion image

Dining Room Table - 6 Chairs

July 24, 2014 | 08:49 PM
Dining Room Table, 6 Chairs »

Sofa and Love Seat - Beautiful !

July 24, 2014 | 08:21 PM
Almost brand new almost never »
Music Lessons

Piano and Harp lessons

July 24, 2014 | 07:46 PM
I offer Piano and Harp lessons »