September 07, 2008
GeekGhost launched its consumer and small business virtual IT services last month. GeekGhost offers a secure, remote computer support solution to the general consumer marketplace and to small businesses who need cost-effective IT support.
GeekGhost resolves computer related issues such as slow performance, wireless network issues, virus/spyware removal and more. GeekGhost also provides a preventive care and support service to prevent problems, increase performance, and improve security. For a flat fee, certified engineers at GeekGhost remotely access a customer's computer and provide online computer support quickly, accurately and inexpensively.
"We want to save people time, stress and money, making their relationship with their computers a happy one," says Eva Wood, CEO and founder, GeekGhost. "Through my own successful corporate career, I'm familiar with technology challenges of today's fragmented work force. GeekGhost's ability to virtually access your PC allows us to keep costs down and provide solutions faster, without having to make 'house calls.' Our flat rate pricing policy and money back guarantee exemplifies our commitment to provide support with the highest level of integrity possible."
GeekGhost's services include:
Problem Solving: For a flat fee of $89, GeekGhost's qualified engineers will assess and fix a customer's computer problem, or the session is free. General services include diagnosis and repair of the following problems:
Virus infestations
Spam and Pop-Up infestations
Downloads slowing your PC performance
Remote office connectivity
Hardware or software installation issues
Email issues
Wireless connectivity and wireless set up or problems
Quarterly Tune-up Service: For a flat fee of $69 per quarter, GeekGhost offers a preventative care option. Like a doctor's check-up or a mechanic's tune-up, GeekGhost's engineers will ensure PC performance is optimized and stop computer problems before they happen.
"We have been very pleased with GeekGhost's services," said Rick Graham, chief operating officer for Lanier Parking Solutions who began a pilot program with GeekGhost in 2004. "We know that any IT issues will be solved quickly and effectively. With more than 300 offices in 42 cities throughout the United States and Virgin Islands, we no longer worry about lost productivity due to IT issues. The overall cost savings are extremely valuable to our bottom line."
GeekGhost, based in Alpharetta, is a division of Virtual On-Site Support LLC, a company that pioneered remote support to major corporations.
For information visit www.GeekGhost.com.
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